Error installing python: MSIMG32.dll cannot run on Windows or contains errors

Asked 2 years ago, Updated 2 years ago, 96 views

Windows 10 64bit.

When I went to the python 3.8.2 download page on the python home page and downloaded and ran Windows x86-64 executable installer from the file below, I received the following error:

 C:\WINDOWS\SYSTEM32\MSIMG32.dll cannot run on Windows or contains errors.
Reinstall using the original installation media or
Contact your system administrator or software manufacturer.Error state 0xc0000020.

"When I ran it" means that when I installed it on Google Chrome, it came out at the bottom of the screen, so I left-clicked it and got this error.

I tried Windows x86 executable installer and got the same error.

When I checked the error condition 0xc0000020, I heard that McAfee was involved, so I uninstalled it.
However, even if you try again, you will get the same error condition.What should I do?

python windows-10

2022-09-30 18:02

1 Answers

The article I mentioned in the comment seems to have solved it, so I'll summarize it.

Perhaps you are experiencing symptoms similar to those in the first article.
[Windows] Solution for Error Condition 0xc0000020 (Incorrect Image)
An incorrect image "0xc0000020" error occurs and ScanSnap-related software does not work.

In that case, it appears that the C:\WINDOWS\SYSTEM32\MSIMG32.dll has been quarantined and rewritten by McAfee at the time of occurrence.
That's probably why the situation didn't change after uninstalling/reinstalling Python or uninstalling McAfee.

This file is part of Windows and requires the Recovery options in Windows 10 described in the article below.
.DLL error [C:\Windows\SYSTEM32\MSIMG32.dll]
SOLVED!"Bad Image" error when opening any software.MSIMG32.dll0xc000012f

Read the article in Japanese here.
Windows 10 Recovery Options

Based on the results of the comment, it seems that the Restore PC using installation media has been resolved.

Other than that, there is a possibility that you could have recovered from the following options.
The availability depends on the initial readiness, and the number of software that needs to be reinstalled will vary depending on which one you choose.

  • Restore from System Restore Point
  • Use the recovery drive to recover or recover your PC
  • Return your PC to its initial state

Will Windows ultimately reinstall itself?

  • Reinstall Windows 10 using the installation media

If you have time and mind to spare, it would be a good idea to report to McAfee that there was such a case of misrecognition.


2022-09-30 18:02

If you have any answers or tips


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