After migrating the name server to Route 53, I no longer receive Office 365 emails that I purchased from GoDaddy.

Asked 1 years ago, Updated 1 years ago, 115 views

Buy a domain from GoDaddy and
I also purchased domain mail via GoDaddy.(Office 365)

I was able to send and receive e-mails at the beginning of my purchase, but
Due to requirements, you will have to use Route 53 in AWS.
Migrated name server to Route 53.

DNS has moved to AWS, and the association with the domain has been completed, and it has been settled. I can no longer receive Office 365 emails that I purchased from GoDaddy.

However, I have been able to send it.


See articles such as: I'm looking for ways to add Office365 custom domain and set various records on Route53.
Maybe because I bought it from GoDaddy, there is no link to add a domain.

Add Office365 custom domain and set various records on Route 53

Office 365 Administrator page, reference capture

I have signed up for Office 365 mail for years, so please use it as much as possible. I would like to connect with Route 53.

Thank you for your cooperation.

aws dns server-management

2022-09-30 16:13

2 Answers

To which mail server to deliver mail to a domain is the information that the name server provides in MX records.When I was using GoDaddy's name server, they just automatically added the necessary records, so I have to add them myself once I change the name server, or I won't be able to deliver mail to that domain.

So Office 365 should be able to find the records you need, but if it doesn't appear on the management screen, it's appropriate to think that it's not displayed because it's a special edition of GoDaddy.An example of a management screen with the Domain menu is old in the official Go to Office 365's Domain page - Office 365 It is introduced as a management center, so please compare it.

In theory, if you register a record that was registered with a previous name server on Route 53, it will work, but if the content changes in the future, you will not be able to follow it, and there may be a problem with the license contract.This is a method I personally do not want to recommend, so I will avoid further explanation.

If you want to do something with a direct attack method, it's best to contact the support counter.
You might say, "I can't do it."


2022-09-30 16:13

Please check these step by step.In the case of DNS, there is also a TTL effect, so consider that.If these are made, they should normally move.If the various control panels don't work according to the instructions, it's better to ask each support contact than to ask them here.

If you don't know exactly what to do or if you can't determine whether the results are good or bad, we strongly recommend that you have an experienced system integrator pay for the construction and operation.


2022-09-30 16:13

If you have any answers or tips


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